Customer Service Representative

Pall Corporation is seeking a talented and dynamic individual to fill the position of a Customer Service Representative located in Port Washington, NY. This is an exciting opportunity to join a growing global organization, where you are the voice to our customers. A strong relationship with our customer starts with you!

The ideal candidate is experienced in placing the customer first, is highly focused on quality and detail, and is eager to understand and solve customer problems. We are looking for a team member with high integrity, who can work in and adapt to a dynamic, fast-paced environment.

We Provide:

A work environment where successful candidates can develop, contribute, and grow.

Manages order processing, from start to finish, via phone, email and e-commerce

Collaborates with customers, sales, operations and supply chain to ensure accurate shipments and invoices

Partners with sales representatives in processing customer needs

Assists with all inquiries and escalations in a timely manner

A Successful Candidate:

  • Owns the customer experience
  • Drives issue resolution
  • Provides timely responses
  • Balances multiples priorities
  • Attends to detail and ensures accuracy
  • Demonstrates empathy
  • Collaborates and selflessly prioritizes team needs
  • Shows flexibility to change
  • Acts with integrity and transparency
  • Maintains composure
  • Treats others with dignity and respect

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