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Account Specialist, Client Development

Learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world?s most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today?s market trends while anticipating tomorrow?s. In addition, we offer a career filled with innovation and growth to the forward-thinking problem solvers who join our team.


Position Overview


Our Retail Business Group team is currently seeking an Account Specialist who will be accountable for delivering actionable information and increasing use of data within a key, multi-industry fashion retailer partner. The primary function is to support the ongoing needs of the merchant and marketing teams at the retailer helping them make fact-based decisions using NPD data. This role will focus on mining and analyzing data for insights, leading to suggested recommendations for the client.? This is a client-facing position which requires the ability to work in a team setting.


This position will be based in our Port Washington office and will require being on-site at the client in NYC at least one day per week.


Overall Responsibilities:



  • Enhance NPD?s bond with the retailer through day-to-day servicing of the client

  • Provide market performance reporting, data analysis, market share opportunities, insights and customer support for the client

  • Design, prepare and deliver concise, actionable presentations with direction from your supervisor

  • Manage and track projects from initial request through completion, providing updates on a regular basis

  • Respond to client requests, utilizing existing databases, new analyses, new services, and industry knowledge

  • Work with client contacts and internal NPD teams to integrate our data into the retailer's decision-making processes

  • Accurately interpret data and clearly articulate findings to both internal and external audiences

  • Partner with internal cross-functional departments in both client work and internal assignments

  • Provide client training and support on NPD tools

  • Assist in tracking and delivering measurable business results from the retailer?s use of NPD data

  • Build knowledge of various retail industries and share internally at NPD and externally with the client


Qualifications:



  • 2-4+ years in client service, analyst role, retail inventory planning, merchant analyst, retail buyer, market research, POS or Consumer data or equivalent. ?Category Management or Key Account experiences within a manufacturer or retailer a plus

  • Proven success and high comfort level in mining and analyzing data

  • Must be extremely detail oriented with a focus on accuracy and formatting in deliverables

  • Strong organizational skills

  • Ability to manage multiple projects across several businesses, prioritize appropriately and meet tight deadlines

  • Comfort level speaking during team meetings and presenting

  • Strong oral and written communication skills

  • Expert in all MS Office products (Strong Excel, PowerPoint, Word).

  • Knowledge of NPD proprietary software or work with other database platforms is a plus

  • Travel (<5%)

  • BA/BS or equivalent.


The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.


 

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