Customer Service Representative - CSR 1

Danaher Company Description
Pall Corporation is a global leader in high-tech filtration, separation, and purification, serving the diverse needs of customers across the broad spectrum of life sciences and industry.
Pall Life Sciences provides cutting-edge products and services to meet the demanding needs of customers discovering, developing and producing biotech drugs, vaccines, cell therapies and classic pharmaceuticals. Pall offers advanced medical technologies, which are often a patient?s last line of defense from dangerous pathogens. Pall?s food and beverage products provide critical protection from contaminants during various manufacturing steps.
Pall Industrial serves a diverse range of customers in the microelectronics, aerospace, fuels, petrochemical, chemical, automotive, and power generation industries. Pall is a key supplier to the innovative and demanding semiconductor and consumer electronics industries, and provides filtration products used in critical applications on commercial and military aerospace vehicles. Pall products are key to the reliability of industrial equipment. Pall?s engineered solutions help municipal and industrial customers address mounting water quality, scarcity and demand issues, and help energy companies maximize production and develop commercially successful next generation fuels.
Headquartered in Port Washington, New York, Pall has offices and plants throughout the world.
To learn more about Pall, please visitwww.pall.com/green.
Pall Corporation is seeking a talented and dynamic individual to fill the position of a Customer Service Representative located in Port Washington, NY. This is an exciting opportunity to join a growing global organization, where you are the voice to our customers. A strong relationship with our customer starts with you!
The ideal candidate is experienced in placing the customer first, is highly focused on quality and detail, and is eager to understand and solve customer problems. We are looking for a team member with high integrity, who can work in and adapt to a dynamic, fast-paced environment
We Provide:
A work environment where successful candidates can develop, contribute, and grow.
Work Responsibilities:
?Manages order processing, from start to finish, via phone, email and e-commerce
?Collaborates with customers, sales, operations and supply chain to ensure accurate shipments and invoices
?Partners with sales representatives in processing customer needs
?Assists with all inquiries and escalations in a timely manner
A Successful Candidate:
?Owns the customer experience
?Drives issue resolution
?Provides timely responses
?Balances multiples priorities
?Attends to detail and ensures accuracy
?Demonstrates empathy
?Collaborates and selflessly prioritizes team needs
?Shows flexibility to change
?Acts with integrity and transparency
?Maintains composure
?Treats others with dignity and respect
?High school diploma or equivalent, such as GED
?1 year of prior experience in customer service
Preferred Qualifications:
?Bachelors Degree preferred
?2 years of prior experience in customer service
Position Competencies:
?Proficient in Microsoft Excel and Microsoft Word
Pall is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We?re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you?ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Organization: Pall
Job Function: Customer Support
Primary Location: North America-North America-United States-NY-Port Washington
Schedule: Full-time
Req ID: PAL002600

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