Customer Service Coordinator

Pall Corporation is seeking a talented and dynamic individual to fill the position of a Customer Service Coordinator located in Port Washington. This is an exciting opportunity to join a growing global organization, where you are the voice to our customers. A strong relationship with our customer starts with you!
The ideal candidate is experienced in placing the customer first, is highly focused on quality and detail, and is eager to understand and solve customer problems. We are looking for a team member with high integrity, who can work in and adapt to a dynamic, fast-paced environment.

  • Manages workflow of customer service organization
  • Collaborates with customers, sales, operations and supply chain to ensure customer inquiries are answered promptly
  • Assists with all inquiries and escalations as needed
A Successful Candidate:
  • Owns the customer experience
  • Drives issue resolution
  • Provides timely responses
  • Balances multiples priorities
  • Attends to detail and ensures accuracy
  • Demonstrates empathy
  • Collaborates and selflessly prioritizes team needs
  • Shows flexibility to change
  • Acts with integrity and transparency
  • Maintains composure
  • Treats others with dignity and respect

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